Cancellation & Refunds

Digital Service Cancellation & Refund Policy

Customers may request cancellation before personalized preparation work has started.

Once personalized preparation work has started, refunds may not be available because the service involves customized work based on the customer's resume and target job description.

If a customer receives an incomplete or materially defective deliverable, they should contact interviewprepcenter@gmail.com within 7 days of delivery.

We will review the issue and, where appropriate, provide a correction or other reasonable resolution.

Refund decisions are handled on a case-by-case basis in accordance with applicable laws and the nature of the service already performed.