Cancellation & Refunds
Digital Service Cancellation & Refund Policy
Customers may request cancellation before personalized preparation work has started.
Once personalized preparation work has started, refunds may not be available because the service involves customized work based on the customer's resume and target job description.
If a customer receives an incomplete or materially defective deliverable, they should contact interviewprepcenter@gmail.com within 7 days of delivery.
We will review the issue and, where appropriate, provide a correction or other reasonable resolution.
Refunds, where applicable, will be processed in accordance with this policy and applicable consumer protection laws. Nothing in this policy limits any rights or remedies available to customers under applicable law.